Shipping

Flat rate of 290 yen nationwide, delivered by Yamato Transport’s NekoPos or home delivery service.
For purchases over 5,000 yen (including tax), shipping is free.

Please note that depending on stock availability, items may be shipped from multiple locations.

Estimated Delivery Time

We greatly value the aroma of our spices.
For this reason, all spices are packaged and shipped after receiving an order.

■ We will ship your order within 7 business days after receiving it, as soon as it’s ready for dispatch.
We do not process shipments on weekends.

■ Past shipping performance
Below is our shipping performance by order date for 2019.
(For example, orders placed on Monday were shipped 1.4 days later on average. Delivery to your location may take an additional 1-2 days depending on the region.)

Ordered on Monday Shipped 1.4 days later
Tuesday1.6 days
Wednesday1.3 days
Thursday1.7 days
Friday2.7 days
Saturday2.7 days
Sunday1.8 days

Payment Methods

■ Credit Card Payment
We accept VISA, Master Card, JCB, American Express, and Diners Club.

■ Other Payment Methods
Amazon Pay is available for payment.
We are preparing to offer more payment options soon.
If you wish to use a payment method not listed above, please contact us.

Returns and Exchanges

We do not accept returns except in cases where the product is defective.

Gift Wrapping

We do not offer gift wrapping services.